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COVID-19 SITUATION -  2020 MARCH

Last Update 15/05/2020

Dear Guests,

POSTPONNED STAYS

As you may know, following the official decisions, we were not able to open the domain on Last April 3d. This situation makes us very sad as we were very happy to welcome you in our treehouses and our boathouses.

The French President, Emmanuel Macron, has announced the containment prologation until May 11th. Until this date minimum, we will thus not be able to welcome you unfortunately.

For all the stay between April 3d and May 11th, we propose to postpone the stay to a futur date until end October 2021 without any additional cost (postponement for the same rate period and same cabin or equivalent).

NEW SALES CONDITIONS

For Reservation booked From 2020, May 1st

FREE CANCELLATION OR POSTPONNING

Until 14 days before the stay

Please see our sales conditions

WELCOME SPECIAL CONDITIONS

Before arrival :

You will receive the security form and last payment requested by mail.

CABINS PREPARATION

In addition to the current and meticulous household, the following actions will be implemented :

  • Removal of books, accessories and games in each cabin
  • Removal of unnecessary pillows and draperies
  • Wearing of mask, gloves and special blouse for the housekeepers
  • Ventilation of cabins at every guest departure as usual but also before every guest arrival
  • Desinfection of all the contact points (switches, handles, tapes etc...) with appropriate products
  • Use of desinfection products on other cabin’s areas
  • Quantities decrease of products such as tea, coffee… available in each cabin to prevent from waste (sold will be thrown away after every departure)
  • hydroalcoholic gel available in every cabin
  • Disinfection cleaner available in every cabin
  • Removal of the touristic flyers holder and provision of a link for touristic information on our website
  • Desinfection of cabin’s key after each departure

IN THE PARK

  • Removal of games
  • hydroalcoholic gels  available at the Domain entry

During the stay :

We will adapt the check-in as followed :

  • Check-in from 5pm to 7pm later than usually as the cabins preparation/desinfection is longer
  • Check-in with appointment every 30 min only to avoid any guests crossing
  • Removal of welcome drinks (available in your cabin)
  • Mask wearing for the staff and kindly asked for the guests
  • Sanitary distance between staff and guests
  • Hydroalcoholic gel available
  • Remote payment if needed or sent of an internet link
  •  During the sanitary crisis, stop of bikes loan in order to let us focus on sanitary measures in the cabins

For the meals :

  • Sanitary measures for meals preparation,
  • Use of recycable disposable Dishes
  • Plastic film protection of the basket handle (changed at every use)
  • Sent of meal menu by sms

Spa : openning (or not) will be confirmed later

As a remainder, we kindly remain you that each cabin is isolated from the other and that our guests will have no problem to respect the requested sanitary distance.

THANKS TO OUR NURSING STAFF

An aperitif for 2 people free to every nursing staff (under presentation of official card) .

We hope that all those sanitary decisions will let our guests enjoy in the best possible way their stay in thetreehouse or boathouse !

We will be pleased to welcome you !