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 Contact     +33 6 34 48 10 46             

COVID-19 SITUATION 

Last Update 30/10/2020

Dear Guests,

NEW SALES CONDITIONS

For reservations booked from 2020, May 1st

FREE CANCELLATION OR POSTPONNING

Until 14 days before the stay

Please see our sales conditions
Old reservations : please see sales conditions in your reservation's confirmation

WELCOME SPECIAL CONDITIONS

In 2021, all the sanitary measures taken in 2020 will be maintained.

Before arrival :

You will receive the security form and last payment will be requested by mail to prevent from direct contact.

CABINS PREPARATION

In addition to the current and meticulous household, the following actions will be implemented :

  • Removal of books, accessories and games in each cabin
  • Removal of unnecessary pillows and draperies
  • Wearing of mask, gloves and special blouse for the housekeepers
  • Ventilation of cabins at every guest departure as usual but also before every guest arrival
  • Disinfection of all the contact points (switches, handles, tapes etc...) with appropriate products
  • Use of desinfection products on other cabin’s areas
  • Quantities decrease of products such as tea, coffee… available in each cabin to prevent from waste (sold will be thrown away after every departure)
  • hydroalcoholic gel available in every cabin
  • Removal of the touristic flyers holder and provision of a link for touristic information on our website
  • Disinfection of cabin’s key after each departure

IN THE PARK

  • Removal of games, hamocks and balls etc...
  • hydroalcoholic gels  available at the Domain entry

During the stay :

We will adapt the check-in as followed :

  • Check-in with appointment every 30 min only to avoid any guests crossing
  • Mask wearing for the staff and kindly asked for the guests
  • Sanitary distance between staff and guests
  • Hydroalcoholic gel available
  • Remote payment if needed or sent of an internet link
  • During the current season,  no bikes loan in order to let us focus on sanitary measures in the cabins

For the meals :

  • Sanitary measures for meals preparation,
  • Use of recycable disposable Dishes
  • Sent of meal menu by sms after the basket delivery

Spa :

  •  1 spa only / 24H
  •  Disinfection of Water, filter and contacts points before and after
  •  No shoes in the spa
  • Hydro alcoholic solution available

As a remainder, we kindly remain you that each cabin is isolated from the other and that our guests will have no problem to respect the requested sanitary distance.

We hope that all those sanitary decisions will let our guests enjoy in the best possible way their stay in thetreehouse or boathouse !

We will be pleased to welcome you !

Verhuur van een gite, boomhutten en boothutten - Spa - Originele accommodaties Frankrijk - Hutten - Kastelen van de Loire - Boomhutten Tours - Hutten regio Centre - botenverhuur op de Loire - hutten zoo de beauval - Vakantiewoning Tours Amboise - Gite Frankrijk - Boomhutten Paris - Vakantiewoning Frankrijk - Loire Vallei

SARL TROVA - 24 Levée de la Loire, 37130 La Chapelle aux Naux - France - Phone : +33 6 34 48 10 46
819183559 RCS Tours - Capital Social 1000 Euros - TVA intracommunautaire FR11819183559